Beds&Home: digitalisation pays off every month

In the lively world of interior design, Tessa De Schutter leads a team of five dedicated staff at Beds&Home. This interior shop, specialised in furniture and sleep comfort, has always stood out for its strong focus on quality and personal customer service. For a long time they worked with standard software that did not meet their specific needs. In October 2023 they switched to FurnQube, an online software solution designed for interior retailers.

Before FurnQube was rolled out, day-to-day operations and customer interactions were held back by time-consuming processes and inefficiencies. Entering sales, sending purchase orders to suppliers, planning deliveries and managing stock all took a considerable amount of time. On top of that, accounting costs were high, with monthly spending of 3,000 euros on average.

Significant savings

Tessa De Schutter: “One of the most visible and striking benefits is the significant cost saving in our accounting. Previously these costs were 3,000 euros a month, but thanks to improvements they have dropped to just 300 euros a month. That means a monthly saving of 2,700 euros, on this point alone. This saving was made possible by a direct integration with our accounting software. On top of that, we now have a real-time view of our financial situation, which we did not have before.”

Working with Passe Partout

Tessa De Schutter: “The digital collaboration with one of our most important suppliers, Passe Partout, through a digital configurator has not only streamlined the ordering process but also ensured accurate prices. Passe Partout offers plenty of options across different setups and dimensions.”

Tessa De Schutter: “With FurnQube, our purchase and selling prices, as well as our reference orders, are always fully accurate. Our salespeople benefit from the support of the configurator, which lets them offer customers extra options, such as additional cushions. Every month this results in substantial revenue of several thousand euros. For me as an entrepreneur, that is a dream.”

More time for selling

Tessa De Schutter: “The biggest gain since we started using FurnQube is the extra time we now spend with our customers. We have a clear overview of all open quotes, which we also follow up more precisely. Thanks to automation and digitalisation, we have more time to invest in building our brand and developing new marketing ideas and initiatives. We spend our time on the things that make money.”

Easy to use, smooth to roll out

Tessa De Schutter: “FurnQube is not only easy to use but also rich in handy tools that are essential for a furniture and sleep comfort shop like ours. Quotes, payments, purchases, invoicing, stock management: it is all there. Our day-to-day life is a lot simpler and easier now.”

“The people at Initeam are also extremely helpful and think along proactively with our business. Their support played a crucial role in our smooth switch to a new system.”